Privacy Policy

At Company Ihsas Al-Rifahya for Tourism (Relax), we are committed to protecting your privacy and safeguarding your personal data when you visit our website and use our services, including electronic payment services.

This Privacy Policy explains how we collect, use, and protect the information you provide to us:

1. Information We Collect

When you use our website or place an order online, we may collect the following information:

• Full name
• Contact details (phone number, email address)
• Shipping and billing address
• Payment information (processed through secure and certified payment gateways)
• Website usage and browsing data

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfil orders
• To securely handle payment transactions
• To enhance the quality of our services and improve your user experience
• To communicate with you regarding orders, updates, or offers
• To comply with legal and regulatory requirements within the Kingdom of Saudi Arabia

3. Information Security

We are committed to protecting your information using the latest security measures, including:

• Data encryption through SSL protocols
• Use of trusted and secure payment gateways
• Restricted internal access to sensitive information

4. Sharing Information with Third Parties

We do not share your personal information with third parties except in the following cases:

• Certified payment service providers (e.g., Mada, Visa, MasterCard)
• Regulatory or governmental authorities upon legal request

5. Use of Cookies

Our website uses cookies to enhance performance and personalize your browsing experience. You may choose to disable cookies through your browser settings, though this may affect certain website functions.

6. Your Rights

As a user, you have the right to:

• Access your personal information
• Request correction or deletion of your data
• Withdraw your consent for us to use your data (subject to legal limitations)

7. Updates to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Information

For any inquiries regarding this Privacy Policy, please contact us at:

Company Ihsas Al-Rifahya for Tourism (Relax)

Address: 7783 Ibn Katheer Street, King Abdulaziz District, Riyadh 12233, Saudi Arabia

Website: www.relax-me.ws

Email: csr@relax-me.ws

Phone: +966 50 711 3335